Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: January 2024
1. Information We Collect
At Ansar Al Mashair Laundry, we collect information that you provide directly to us when using our services. This includes your name, phone number, email address, delivery address, and service preferences. We may also collect information about the types of garments you bring to us for cleaning purposes.
2. How We Use Your Information
We use the information we collect to provide and improve our laundry services, process your orders, communicate with you about your orders and our services, send promotional materials (with your consent), and comply with legal obligations. Your information helps us personalize your experience and provide better service.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business (such as delivery partners) under strict confidentiality agreements. We may also disclose information when required by law or to protect our rights.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes such as fraud prevention.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of receiving promotional communications from us at any time. To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.
8. Children Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with a new effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Phone: +966 56 282 4502 / +966 50 864 4502
- Email: Info@ansarlaundry.com
- Address: AL ZAIDI INDUSTRIAL AREA, HOLY MAKKAH